I want to design my own wallpaper using an image I've drawn or design my own wallpaper using a repeat pattern?
This is no problem - Better Wallpaper will be happy to accommodate your requests and assist with the design, if necessary. Please email any requests to firstname.lastname@example.org.
I don't live in the UK - is this a problem?
No - please email on email@example.com with your dimensions and destination, then we can calculate the weight of your package and get shipping quotations for you.
Is there any restriction on how large the wallpaper can be?
No but if your chosen area is larger than 20 sq metres then we ask that you email us on firstname.lastname@example.org with your image and dimensions then we can get our designers to check out your image to ensure your finished wallpaper is of the highest quality.
What payments do you accept?
If you proceed through the site, you will automatically be connected to our secure payments site via Paypal. All major credit cards accepted.
Should you wish to pay by cheque, then please make the cheque payable to: Better Wallpaper Ltd and send to our registered office. The address can be found on our 'Contact Us' page.
Will the image fade over time?
We offer our customers a unique 7 year non fade guarantee!
Can I wipe the wallpaper to remove spillages?
Is Better Wallpaper hung like any wallpaper?
Yes and hanging instructions and recommended paste types are included in the box when the wallpaper is delivered to your door.
How can I check the final colours?
Within 3-5 working days of ordering, you will be emailed a pdf proof to ensure that you are happy with the color prior to final production.
For projects over 20 sq mtrs, we will send you sample of the finished colour and quality through the post for your approval.
How is the wallpaper delivered and how long does it take?
The wallpaper will be delivered directly to your home and will take up to 14 working days following your approval of the proof.
What format should the uploaded files be in?
For residential use there are two main types of images:
Image from a digital camera
Select the highest possible resolution (min 2400x1600pixel, circa 4 mega pixels) and the highest quality when compressing the pictures, if you can not save the image in RAW format.
Photography must have a resolution of 300 dpi or higher, color or Black & White. For Black and White sketches, scan in 600 dpi with Line Art. Save the pictures in tif, eps or psd format.
For commercial use Vector originals
Graphic patterns should be created in Illustrator, Freehand, CorelDraw or another programme that works with vector. There is a link on the commercial page which allows you to upload directly to a secure server.
I have another question which hasn't been answered here........
0845 0945 865 and we will do our best to help.